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Slow websites can also be attributed to a browser-specific problem, which may be fixed with an upgrade. Also, please visit www.cigaraficionado.com and check to see if you are experiencing the same issues there.Click on the Customer Care link located in the upper left corner of the WineSpectator.com homepage, or under the "Help" section of the navigation bar. Once you've been directed to the next page, please locate your account using either your e-mail address and zip code, your account number or your mailing address. Once your account is located, please click on the Wine Spectator links and you will find the option to change your password (or update your e-mail address) in the left section of the page.
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Print and online subscriptions are separate products. However, if you are a current print subscriber, you can receive your first annual online subscription at a discounted rate. The cost to magazine subscribers is $25 instead of the regular price of $49.95. With an online subscription, you will gain access to more than 177,000 wine ratings, early access to selected ratings and major barrel-tasting reports, the Insider and Advance newsletters, our database of the latest auction prices for collectible wines, blogs from our senior editors, extensive travel and dining content and other services that are not available in the magazine.
If you are receiving duplicate subscriptions, please contact wsonline@mshanken.com with your full name, mailing address and account number and an e-mail address where you can be reached, and we can correct that for you.
Wine Spectator Advance and Wine Spectator Insider are available to paid subscribers. If you are a subscriber and are having difficulty viewing these newsletters, you may have a version of Adobe Acrobat Reader that is too old or may be corrupt. Our issues are viewed best with Adobe Acrobat Reader 4.0 or higher. You will need to upgrade to a newer version (4.0 or higher) or uninstall the current version and reinstall the program. To get the latest edition of Acrobat, visit Adobe's download page.
First search for the desired wines using any of our Wine Ratings Search tools (Basic Search, Advanced Search or Browse). From the results page, you can select the wines you want to save by checking the "Select" box in the right-hand column, then click the button at the bottom of the page that reads "Add checked wines to your Personal Wine List." Alternately, from the search results page, you may click on a wine name to see more detailed information about that wine; from that page, you can click on the "Add this wine to my Personal Wine List" link at the top.
If you only want to subscribe to the magazine, visit the Subscribe Now section, which can also be reached from the bottom of our homepage in the section labeled Wine Spectator Magazine. Fill in your information and click on "Submit" once the form has been completed. However, we offer great savings on joint subscriptions to the website and magazine.
For more details, visit the Subscribe section of our site, which can be found under "Help" in the navigation bar. You can also access the online subscription section from the WineSpectator.com homepage, from the "Become a Member" link in the upper left corner. Select the subscription option you want and enter your information and click submit.Visit the Subscribe section of our site, which can be found under "Help" in the navigation bar. You can also access the subscription section from the WineSpectator.com homepage, from the "Become a Member" link in the upper left corner. Select the subscription option you want and enter your information and click submit.
If your membership is not being automatically renewed, go to Customer Care and log in using your email address and zip code or your account number. A renew button will appear on the left navigation bar, after you click on your account details.
Please visit the Wine Spectator Gift Center, which can also be found at the bottom of our homepage via the WS Gift center link or under "Marketplace" on our navigation bar, under Wine Gift Ideas. To give a subscription to Wine Spectator magazine as a gift, click on "Give a WINE SPECTATOR Magazine Gift Subscription." We recently began offering gift subscriptions to WineSpectator.com; for those, click on "Give a Membership to WineSpectator.com."
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For information on print and online advertising, please visit the Advertise With Us section, which can also be found at the bottom right of the www.WineSpectator.com homepage, under "Related Links," or under "For the Trade" on the navigation bar.
To purchase back issues of Wine Spectator, please visit the Purchase Back Issues page in our website's Marketplace section. You can also find the "Order a back issue" link on our site's In the Current Issue page or on every table of contents page for archived issues.
Yes. Wine Spectator School offers an extensive list of online courses, suitable for novices, more experienced wine lovers and professionals in wine sales and service. Please visit www.WineSpectatorSchool.com for the full catalog. If you are looking for tasting classes in your area, visit the "Marketplace" section of WineSpectator.com and then click on "Wine Courses" to search through the directory for local courses.
You can contact us by phone (800) 866-0775, ext. 353, or via e-mail: wsonline@mshanken.com. Our technical service department is available during normal business hours, Monday to Friday, 9:00 a.m. to 5:00 p.m. EST, excluding holidays and weekends. All inquiries will be addressed within two business days.
We do not store any credit card information whatsoever within any cookies on our website. The only information that is stored on our cookie is information used to log in, such as name and username. Wine Spectator does not store financial information on cookies.
You are welcome to link to any page on WineSpectator.com, although some are accessible only to subscribers. However, reproduction or reprinting of any content is prohibited without prior express written consent.
The information we collect is used to improve the content of our website, used to notify consumers about updates to our website and used by us to contact consumers for marketing purposes. We do not share the information with other organizations for any purpose. For more details, visit the Privacy Policy section of our site under "Help" on the navigation bar.
We do not sell, rent or exchange our mailing lists.
We currently offer several free e-mail newsletters, including Sips & Tips, Wine & Healthy Living, Collecting & Auctions, Video Theater and New at Wine Spectator. To sign up for any of them, please visit the newsletters page. Our Insider and Advance newsletters are sent only to WineSpectator.com subscribers.
Our Wine Shop Search allows you to search through our database of nearly 2,500 fine-wine retailers for one in your area. You can also find it by visiting the "Shop" section on the navigation bar.
Please visit the free About Our Tastings page to learn more about how Wine Spectator editors taste and score wines.
If you are a retailer and a member of Wine Spectator's Retailer Club, you are entitled to limited use of Wine Spectator wine reviews. You should have received a Limited License document with your membership.
All other usage must be specifically approved by Wine Spectator. Please send a detailed request to permissions@mshanken.com.
If we discover inaccurate or inappropriate use of our ratings, we reserve the right to withdraw approval, and, if such improper use is egregious, to pursue legal action to prevent it.
Only entities in the retail wine trade are permitted to reproduce complete Wine Spectator wine reviews, including scores and tasting notes. All other parties must contact Wine Spectator and receive explicit permission for a specific use. Please send a detailed request to permissions@mshanken.com.
No wine review is released before it is made public to our readers. Wine Spectator staffers are not permitted to share wine reviews with anyone, including the producers of the wine, in order to prevent inappropriate advance knowledge of our reviews.
Reviews are made public either in Wine Spectator magazine's Buying Guide, or via a feature on our website. These are not always simultaneous, however, so some reviews appear in one venue before the other.
The most efficient way to find out whether a wine has been reviewed is to search our website's Wine Ratings database (scores and tasting notes are available to subscribers only). However, reviews may only appear in a database search several weeks after their publication in the Buying Guide, so checking each issue of the magazine is recommended for complete and timely results.
We do not publish reviews of all wines that are submitted to us for tasting; the volume of wines makes this impossible. We cannot respond to questions about if or when specific wines will be reviewed.
Our Wine Spectator Advance newsletter provides online subscribers and retailers a look at selected ratings from the upcoming issue of the magazine; we have timed the posting and e-mailing notification for the Advance so that our consumer customers should be receiving it at about the same time as retailers. Our online subscribers also receive advance notice of ratings from other sources, including the Wine Spectator Insider biweekly newsletter, the Tasting Highlights—selections of notable wines from our editors' latest tastings that are featured on our homepage between one and three times a week—and the New Wines, New Faces reports on noteworthy new vintners or wineries.
Of course, many retailers and distributors are also subscribers to our website and may obtain access to these ratings in the same way our consumer customers do. To ensure you receive the timeliest information, please make sure you are signed up to receive e-mail alerts on when the latest issues of the Insider and Advance are posted and check the homepage of our website regularly for the latest updates.A wine described as "Drink Now" is one that we believe will not improve with further aging. It may stay at its current quality for some time—six months to a year, or even longer—but we do not expect it to ever be better than it is now.
The price information included in our Wine Ratings Search database and many of our articles shows the U.S. prices of wines at the time they were released for sale, not their current prices. However, we do track many wines that are commonly sold at auction, and for those collectibles, you can find the current auction price. That appears in the Auction Price Database or can be found through the Wine Ratings Search by clicking on the name of a wine from the search results page. This will give you a page with even more detailed information, including the Auction Price and, under the Auction Data tab below the tasting note, a summary of recent auction price history.
Auction prices reported by the magazine and the website always include the buyer's premium.
A Fuzzy Search simply tells our search engine to look at the terms you typed into the search box and find exact matches, as well as matches to items with similar spellings. This will expand your search to include more matches, and is helpful in cases where you do not know the exact spelling of the winery or wine for which you are searching. In the event you perform a wine ratings search that returns zero results, the database will automatically try that search again using Fuzzy Search.
Wine Spectator does not permit any website or e-mail newsletter to post the complete text of any article that appears on our website or in our magazine.
However, you may post the article's headline and either the subhead or a brief excerpt (of not more than 50 words), along with a link to the article on WineSpectator.com and a source credit. Please be aware that some of the content on our site is available to subscribers only, and may not be accessible to your users.
Please visit our RSS Feeds page for the complete RSS Terms of Use.
Wine Spectator does not permit you to produce reprints of our articles for commercial use. High-quality reprints may be obtained for a fee from Wine Spectator; contact reprints@mshanken.com for details.
Wine Spectator does not permit the reproduction or reuse of any photographs that are published in our magazine or on our website.
All magazine articles are posted online, for subscribers only, after the issue is mailed to subscribers and can be found in the Magazine Archives area of the Articles section of our website. However, the archived articles do not include photographs and illustrations. All ratings from the magazine Buying Guide are added to our online Wine Ratings Search database, after the issue reaches newsstands.
Online subscribers get sneak peaks at some ratings before the notes appear in the magazine, in our Tasting Highlights and in our biweekly Insider newsletter. Those ratings do not immediately appear in our online database, but they are added to the wine ratings database on a rolling schedule, each time we update the database with the tasting notes from the latest issue or more often if necessary.Wine Spectator editors are not permitted to accept gifts of transportation, lodging or meals. We pay for all expenses connected to any event or property we decide to cover.
If you have information you think will interest our editors, please send it via mail to Wine Spectator's editorial department in our New York office at 387 Park Ave. South, 8th floor, New York, NY 10016. Or e-mail winespec@mshanken.com.
Entries for our Restaurant Awards program are accepted only in the first month of each year. For exact dates, entry guidelines and entry forms, please visit the Enter the Restaurant Awards information section, under "For the Trade" on the navigation bar.
Openings for positions at Wine Spectator are posted on our website under WS Jobs, in the Help channel. Please consider carefully whether your qualifications match our requirements before sending your resumé to the e-mail address specified in the listing. We also value a passion for wine that is evidenced through solid achievements. If you meet these criteria, we are eager to hear from you.
Unfortunately, Wine Spectator does not have an internship program. We cannot consider or respond to requests for positions as interns. We wish you the best of luck in pursuing a career in the wine and/or publishing industry.
Common Technical Problems
- Why can't I log in using my Blackberry?
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- What should I do when I receive the "Subscribe Now" error message?
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- What should I do if the website is running slow?
Manage Your Account
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- Why do I have to log in each time I come back to Wine Spectator Online?
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- I am receiving duplicate subscriptions, how can I correct this?
- Why can't I view the Wine Spectator Advance and/or the Wine Spectator Insider newsletter? Why am I getting a blank screen while trying to open the newsletter(s)?
- How can I add wines to the Personal Wine List?
Subscription Services
- How do I subscribe to Wine Spectator magazine?
- How do I become a member of WineSpectator.com?
- How do I renew my membership to WineSpectator.com?
- How do I give a gift of Wine Spectator magazine and/or WineSpectator.com?
- How do I cancel my WineSpectator.com membership?
General Information
- How do I advertise on Wine Spectator?
- How can I purchase back issues of your magazine?
- Does Wine Spectator offer educational classes?
- How can I contact customer service for technical assistance?
- Is my credit card information stored within any cookies on the website?
- Is it possible for us to link to your website?
- What is the privacy policy for Wine Spectator Online?
- Do we sell and/or rent our subscriber mailing list?
- How do I sign up for your newsletters?
- How do I find a Wine Retailer in my area?
Wine Spectator Scores and Tasting Notes
- How does Wine Spectator taste and evaluate wines?
- I am in the wine trade (as a retailer, restaurateur, distributor, importer or marketer) and would like to use Wine Spectator wine reviews in order to promote specific wines for sale (as shelf talkers, in advertisements, in promotional materials, etc.). What are your policies regarding such use?
- I am not in the wine trade, and would like to use Wine Spectator reviews on my website. Is this permissible?
- I am a wine producer (importer, distributor, retailer) whose wine was sent to Wine Spectator for tasting. How can I find the review? Can I request it directly from Wine Spectator?
- Do distributors and retailers get advance notice of wine ratings before magazine and online subscribers?
- What does it mean when a wine is rated and it specifically says "Drink Now"?
- Does the price information online reflect prices of wines on release or the current price?
- Do the auction prices reported include the buyers' premium?
- What is a Fuzzy Search?
Wine Spectator Editorial Content
- I would like to post an article from your website or magazine on my website or in my e-mail newsletter. Is this possible?
- I would like to post your RSS Feeds on my website. How may they be used?
- I would like to reprint a Wine Spectator article for use as a promotional tool. What are your policies and procedures?
- I would like to reproduce or obtain copies of a photograph or illustration that appeared in Wine Spectator or on WineSpectator.com. Is this possible?
- Are all the magazine articles and/or ratings from the magazine available online?
Other Questions
- I would like a Wine Spectator editor to attend my event or visit my property. How can I send an invitation?
- I would like to submit my restaurant's wine list for consideration of a Wine Spectator Restaurant Award. What are the proper procedures?
- I would like to work at Wine Spectator. How can I apply for a job?
- I would like to apply for an internship with Wine Spectator. What are the proper procedures?
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